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Fix the Follow-Up
A tactical playbook for making your post call process airtight so no deal slips through the cracks

Welcome to the GTM Launchpad newsletter! Each week I will share a sales play to help you grow your business, level up your sales game and succeed in the trenches
This week we’re not talking about the call
We’re talking about after the call
Because let’s be honest
→ How many “great conversations” turn into ghosted threads?
→ How many “sure things” fall apart in the follow up?
→ How often do we lose to... nothing at all?
Here’s the truth
It’s not the pitch that loses the deal
It’s the gap between calls that kills the deal
When reps get passive, vague or reactive
Let’s fix that 👇
Sponsor of the Week - Lemlist
AI that actually helps reps not just adds more noise
If you’ve been sleeping on Lemlist now’s the time to take a second look
I just spun up my first AI-powered campaign in under 15 minutes! Lead list built, messaging generated, and full sequence launched. No fluff. No friction. Just clean outbound infrastructure that works
But here’s the real reason I partnered with them
I’ve used Lemlist before. Back in 2022 at Trainyo.
It was solid then it’s way sharper now.
✅ Campaigns that stop automatically when a lead replies
✅ LinkedIn + email + manual task workflows
✅ AI that writes intros you'd actually send
We’re testing it live
Sharing the wins, misses, and real results right here
No hype. Just truth from the trenches
👉 Want to see what we’re building with it?
Check out Lemlist here and follow along
P.S. Got something you want me to test, break or benchmark Lemlist against?
Reply to this email or DM me on LinkedIn. Let’s build better outbound together

Why Most Follow-Ups Fail
Your reps wrap a solid call they get a “yeah let’s touch base next week”...
…and then send a generic “Just checking in any updates?” email
That’s not follow-up
That’s follow-off
Here’s what high impact reps do differently
→ They own the next step don’t just wait for it
→ They restate the value not just the ask
→ They build momentum not just reminders
🔁 The C.L.E.A.R. Follow Up Framework
Give your reps this 5-step template for every post-call touch
C – Confirm next steps with mutual agreement
→ “Just to confirm we’re aligned on reviewing the proposal Thursday sound right?”
L – Link back to the value that landed
→ “You mentioned the priority is increasing rep adoption. That’s what our enablement plan is built for”
E – Establish a reason to re-engage
→ “By Thursday I’ll share a rollout schedule tailored to your onboarding timeline”
A – Anchor the conversation with a resource
→ “Attaching a 2-min video of how [Client] got similar results with the same team setup”
R – Reinforce trust and momentum
→ “Appreciate your time today looking forward to building this together”
Explore. Engage. Evolve.
🎥 Video of the Week
A quick 5 minute breakdown on how to stop sending cookie cutter follow ups and start personalizing with real impact. Great for reps looking to stand out and spark replies after the call
Why it’s worth it
Shows how to reinforce value without sounding needy
Simple tweaks that change the game in your email follow-ups
Fast watch, easy to action
📚 Book of the Week - Follow Up Sales Strategies by Wanda Allen
This one’s a classic and criminally underrated. Wanda breaks down why most reps give up too soon and how a consistent, thoughtful follow up process drives compounding pipeline results
What you’ll learn
How to build a sustainable follow up system
The shocking stat: 80% of sales happen after the 5th touch
How to follow up without being pushy or annoying
Bonus Sales Tactics 🤑
1. The “Day-After” Video Touch 🎥
Have reps record a short personalized video recap within 24 hours of a key call
→ Builds trust
→ Reinforces alignment
→ Differentiates your team fast
2. Momentum Metrics Tracker 📊
Track 2 simple KPIs
→ Time between call and next scheduled step
→ % of follow ups that include mutual action plans
You’ll start seeing patterns and coaching moments fast
3. Deal Recap Comp 🔥
This week run a team contest
→ Best C.L.E.A.R. follow up email
→ Best personalized video
→ Best live re-engagement message that brings a ghosted deal back
Winner gets bragging rights + a prize
The team gets sharper. Everyone wins
Closing
This isn’t about being pushy
It’s about being intentional
Deals die in the gray zone
Follow up is how you keep them alive
So this week don’t let a good call go to waste
Make your reps masters of the after call moment
Let’s close the loop and finish Q2 strong 💪
Thanks for reading. See you again next week at 8 am MST!
- Tom Slocum ✌️
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