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- The GTM Launchpad Issue #34: Hearing the Unspoken
The GTM Launchpad Issue #34: Hearing the Unspoken
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Welcome to the GTM Launchpad newsletter! Each week I will share with you a sales play to help you grow your business, level up your sales game and find success in the trenches. I aim to provide you with actionable insights. Stay tuned for practical tips on cold calling, lead gen, and closing deals!
I've got a question for you.
What’s one skill that can transform good salespeople into great ones?
It’s not charisma. It’s not persistence. It’s not even the ability to close
It’s listening! But not just any kind of listening- ACTIVE listening!
Why does it matter? 🤔
Active Listening is the unsung hero of sales. It's about tuning into the nuances of your prospect's needs, picking up on what they’re not saying and reading between the lines
It's about understanding that sometimes the most important message is the one that isn't directly communicated
Here’s why it’s the game changer you might be overlooking 👇
🔗 Building Stronger Relationships
When you listen actively prospects feel heard and understood laying the foundation for trust and rapport
🎯 Pinpointing Pain Points
Active listening helps you identify and address the real challenges your prospects face. Positioning your product as the perfect solution
Now let’s zero in on how you can develop this superpower 👇
👉 Focus Fully
Give your undivided attention. This means no multitasking. Your prospect can feel when you're fully present and when you're not!
👉 Mirror and Match
Reflect your prospects tone and pace. This builds rapport and shows you're in sync with them
👉 Validate Concerns
Acknowledge their issues. Validation doesn’t mean agreement but it shows respect for their perspective
👉 Clarify and Confirm
Don't assume – ask. Clarifying questions deepen your understanding and avoid misunderstandings
👉 Recap Key Points
Summarizing what you've heard shows you’re engaged and captures the essence of the conversation
Why does this lead to success?
Companies that prioritize active listening report 47% higher customer satisfaction rates and their sales reps are 40% more likely to hit their targets
It's clear – when you listen more you win more!
And now for the spotlight of the week...
🌟 Jared Robin - The Community Kingpin 🌟
Jared isn't just a networking ninja; he’s the master of community building. He's turned RevGenius from a spark of an idea into a roaring fire of 40,000 members and counting. If you’re not already part of this community you’re missing out on a wealth of knowledge, support and growth opportunities. It’s time to get on board 👉 revgenius.com
And don’t forget to subscribe to Jared’s newsletter for weekly wisdom on community-led growth for SaaS startups 👉 jaredrobin.com/subscribe. In under 3 weeks he has grown the community to over 1K+ subscribers! 🚀
🛠️ Tool Time: Aligned - The Virtual Deal Room Dynamo
In this remote first world Aligned is changing the game for B2B sales teams
Their collaborative deal rooms streamline customer interactions and keep everyone on the same page
With companies like HubSpot and Intel speeding up their deal cycles by 45%, its worth checking out
Dive into the future of B2B collaboration and see how it fits into your sales strategy
🎙️ Podcast Teaser: The State of Outbound
I'm stoked to announce my upcoming podcast "The State of Outbound" where the titans of sales spill the tea on whats shaking up the sales world
Expect candid chats, actionable insights and a whole lot of real talk
Dropping the week of January 8th. Stay tuned!
Remember listening is selling. Tune into your customers frequency and the results will speak for themselves
Keep conquering 🤘
Tom Slocum
P.S. Want to voice your thoughts on outbound sales on my podcast? Hit me up – let's chat 🎤
Thanks for reading, see you again next week at 8 am MST!
- Tom Slocum ✌️
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